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View the open job positions at ptSource.
ptSource, LLC is a high-growth healthcare company offering services focused on patient engagement.
ptSource is looking for an experienced Marketing Manager who is willing to work hard and grow with the company. The Marketing Manager will report directly to the CEO and will be responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs. The successful candidate will assist in the development of marketing plans, design collateral material, track existing marketing campaigns and report on results and coordinate market research studies.
Undertake daily administrative tasks to ensure the functionality and coordination of marketing activities
Be responsible for the company’s social media presence. Compose and post online content on the company’s website and social media accounts
Write marketing literature (brochures, press releases etc.) to augment the company’s presence in the market
Support the company’s key account outreach program
Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
Update spreadsheets, databases and inventories with statistical, financial and non-financial information
Communicate directly with clients and encourage trusting relationships
Submit ideas for experimental marketing programs designed to enhance and grow the company’s brand
5+ years proven experience in marketing efforts
Exposure to healthcare industry
Exquisite communication and people skills
Superior writing and graphic design abilities
Good understanding of office management and marketing principles
Demonstrable ability to multi-task and adhere to deadlines
Well-organized with a customer-oriented approach
Good knowledge of market research techniques and databases
Knowledge of MS Office and online applications (CRM tools, Online analytics, Google Adwords etc.)
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Paid time off
Monday to Friday
Marketing: 5 years (Required)
Work Location: Multiple Locations
To apply, email resume to email@example.com.
Patient Experience Specialist
Under the direction of Contact Center Leadership, the Patient Experience Specialist is responsible for answering phones calls supporting entry level appointment scheduling, including cancellation and reschedules, call routing, and after-hours messaging in a multi-client environment.
Responsible for handling inbound calls from patients, hospitals and/or medical offices who wish to utilize our message management services.
Responsible for taking, recording and delivering messages from patients and providers to practices
Responsible for cancelling, confirming or re-scheduling patient appointments with the appropriate provider and correct office locations; routing phone calls and provide customer service as needed.
Ensures patient demographics are correct and up to date.
Ensures all pertinent information is requested at the time the of the call and is documented in system per current processes
Support office overflow and after-hours messaging services
High School Diploma or GED, with one-year customer service experience or College Degree, knowledge of medical terminology a plus.
Working knowledge of computers, the ability to follow written and/or oral instructions as well as the ability to problem solve.
Candidate should possess excellent verbal communications skills.
The position requires long periods of sitting with repetitive hand movements (typing) and being on the telephone. The position may require occasional carrying and/or lifting up to 20 lbs.