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Customer Testimonials

Our commitment to customer satisfaction and unparalleled quality has not only helped to fuel our growth, but has also contributed to building a great reputation. If you’d like to know what our customers are saying, take a look at the reviews below.

 

Besides easing potentially frustrating experiences for patients, ptSource's 24/7 service has led our practice to getting additional patients because of easier access. There were improvements almost immediately.

Michele Brinkman, CEO, COO
OrthoNY

Our organization has been utilizing ptSource for well over 15 years. Over those years we went from 1 location to 5 in our area and have been adding providers pretty routinely as well. Our organization also serves patients who speak multiple different languages. Our experience with ptSource in managing our very unique organization and its needs is parallel to none. Their customer service is exceptional and they openly support and make changes in real time to meet the ongoing needs and changes of our organization. Their pricing is beyond affordable and you get more than what you pay for. We are very satisfied with the service.

Maggie Nichols, COO
Jericho Road Community Health Center

We have always had a wonderful experience. I have worked with Ben and Scott for 8 years and they are always so helpful and extremely pleasant.

Christy Rascoe, Practice Administrator
St. Peter's Health Partners Medical Associates

We have been in a professional relationship with ptSource for next to 20 years now, all of our providers have different call rules and contact methods and ptSource has always accommodated the requests without a hitch.  The managers there are great to work with and the folks that man the phones are respectful and very kind.  The price is fair and we couldn’t be happier.

Angelique Emery, Operations Manager
Cardiology Associates of Saratoga

My practice has been with ptSource for almost 20 years. The supervisors and staff are always so helpful and friendly. If I forget to put in my on-call schedules they call me with a gentle reminder. I have been working with Scott for almost 20 years and he is always so upbeat and positive. I would recommend ptSource to any group. They are hands down the best answering service in the Capital District.

Amy E. Elacqua-Hitchcock, Practice Manager
Capital Region Women's Care